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Leak Detection in South Pointe, Mansfield TX

South Pointe is an 870+ acre master-planned community in south Mansfield, with homes built from 2016 on and construction still under way. New homes leak too, just for different reasons than old ones.

  • New-construction leaks
  • Documented for builder warranty
  • Near US 287 and SH 360
  1. 1Call or send the form
  2. 2We locate the leak
  3. 3You get the spot & repair options

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Tell us what you're seeing. We'll call you to talk it through and set up a visit.

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City mainMeterService linePoolAtticNew irrigation

In new construction, irrigation and pool lines are often added after closing, crossing the existing service line route.

New-construction leaks: what's different

A home built in the last few years doesn't have worn-out pipes. When it leaks, the cause is usually something that happened during or after construction:

  • Trim-out damage. A nail or screw from cabinets, trim or a TV mount that nicked a supply line inside a wall. These can take a while to show.
  • Connections that weren't fully seated at fixtures, the water heater or appliance hookups.
  • Landscaping and irrigation installed after closing, where trenching crossed or disturbed the service line.
  • Pools added a year or two later, putting new trenches and plumbing across a yard that already had buried lines.
  • Settling. New lots on clay soil go through their first wet and dry cycles after the house is built.

About South Pointe

South Pointe opened for sales in 2016, close to US 287 and State Highway 360. It has an amenity center, a resort-style pool, ponds, trails and on-site Mansfield ISD schools. Several builders work here, offering homes on 50-, 65- and 75-foot homesites, plus a gated section. Streets include Cedar Bluff Parkway, Neidman Drive, Carrington Drive and Birch Street. Much of the community sits in the Johnson County part of Mansfield.

New home, unexplained leak?Get the location documented before the builder visit.

Builder warranty first

If your home is still within its builder warranty, check what it covers for plumbing before arranging any repairs, and report the problem to the builder in writing. A documented leak location gives you something concrete to show the builder, and prevents a warranty visit that "can't find anything."

Which utility serves your address?

Mansfield spans Tarrant, Johnson and Ellis counties, so check the name on your water bill to confirm which utility serves your home, and call them about any leak at the meter. The principle is the same either way: under Texas utility rules, the customer's responsibility begins on the property side of the meter.

Most-requested services in South Pointe

Leak detection in South Pointe: questions

Can a brand-new home have a water leak?

Yes. New-home leaks usually come from construction or post-closing work: a nail through a supply line, a connection that wasn't fully seated, or irrigation and pool trenching that disturbed a buried line.

Should I call my builder or a leak detection company?

If you're within the builder warranty, report it to the builder in writing first and check what's covered. Independent leak detection gives you a documented location if the warranty visit doesn't find the source.

We added a pool after moving in. Could that have caused a leak?

It can. Pool excavation and plumbing trenches cross the yard, sometimes near the service line or irrigation. A meter test with the irrigation off and the house valve closed shows whether a buried line is leaking.

Who supplies water to South Pointe?

Check the utility name on your water bill. Mansfield spans three counties, so confirm your provider before reporting a leak at the meter.

Why is my first-year water bill so high?

New sod and landscaping often need heavy watering at first, which is normal. If usage stays high after that, or the meter moves with everything off, test for a leak.

Do you work in the gated section of South Pointe?

Yes. Let us know the access arrangements when you book.

Leak detection in South Pointe, Mansfield

Call and describe what you're seeing, or send the short form at the top of this page. You'll get a clear next step either way.

  • Have a recent water bill handy
  • Note when you first noticed it
  • Water spreading? Close the house valve first
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